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General Terms and Conditions of Use

These Sale General Conditions are concluded between, on the one hand, Bi;jus; with a capital of 7,500 € registered in Paris RCS with the number 484 920 426, and having its registered office at 10 Rue Casimir Delavigne, 75006 Paris, and, on the other hand, any person having made a purchase on the site [www.bijus.co](https://www.bijus.co/), hereafter referred to as "the Client." Any purchase on the site [www.bijus.co](https://www.bijus.co/) automatically entails acceptance of all of these conditions, which the customer acknowledges having read before placing an order.

Article 1: Buyer’s Capacity

The Client who makes a purchase on the site declares that he/she has the legal capacity to accept these Terms and Conditions.

Article 2: Price

All prices presented on the website include all taxes. The product prices are in Euros, except for products sold to the United Kingdom, which are in Pounds. Bi;jus reserves the right to modify its prices without warning; the Client will pay the price quoted at the moment of purchase. The goods remain the property of Bi;jus until payment has been made in full by the Client.

Article 3: Presentation of Articles

Bi;jus undertakes to present and describe the products sold on its website in the most accurate and precise manner as possible.

Article 4: Orders

An online order is processed once payment has been accepted by Bi;jus. Bi;jus reserves the right to refuse orders placed by customers when previous problems involving payment have arisen. Bi;jus also reserves the right to request any necessary information from the customer, such as proof of identity or proof of address. If the customer does not respond within 5 days, their order will be automatically canceled. Bi;jus only undertakes to process received orders if stocks allow it.

Article 5: Delivery to Mainland France

All orders placed before 12:00 pm are shipped the same day, all orders placed after 12:00 pm are shipped the next day, except for pre-orders, subject to stock availability and usual order flow. Orders placed on Friday afternoon, Saturday, and Sunday will be shipped the following Monday. Orders placed on public holidays will be shipped the next business day.

The Customer has the choice between several delivery methods: via Colissimo in 48 working hours, via Chronopost in 24 working hours.

Upon receipt of the package, the Customer must check the condition of the package and unpack it in the presence of the delivery person.

In case of damage or breakage, the Customer must refuse the package and clearly note the reason for refusal on the delivery slip, mentioning the nature of the damage to the container and the contents. Example: Damaged parcel and broken product.

Article 6: Delivery Outside Mainland France

All orders placed before 12:00 pm are shipped the same day, all orders placed after 12:00 pm are shipped the next day, except for pre-orders, subject to stock availability and usual order flow. Orders placed on Friday afternoon, Saturday, and Sunday will be shipped the following Monday. Orders placed on public holidays will be shipped the next business day.

Delivery outside of Metropolitan France is done by Colissimo or Chronopost. Any delivery in the DOM - TOM and abroad is systematically treated as "international delivery" according to the postal rates in force on the day of the order. Outside the European Union, customs or import taxes may be added to the price of our products and remain the responsibility of the Customer. It is therefore up to the Customer to find out the amount of these taxes from his local customs office. The shipping costs are at the charge of the Customer and vary according to the place of destination.

Upon receipt of the package, the Customer must check the condition of the package and unpack it in the presence of the delivery person.

In case of damage or breakage, the Customer must refuse the package and clearly note the reason for refusal on the delivery slip, mentioning the nature of the damage to the container and the contents. Example: Damaged parcel and broken product.

Article 7: Payment

A. Methods of Purchase

When the Client validates his/her purchase, he/she accepts The Terms and Conditions of Sale. The Client pays for their purchase on [www.bijus.co](https://www.bijus.co/):

  • by Bank card (Visa or Mastercard), through the secure payment platform Stripe
  • via Paypal or Apple Pay
  • with a gift card.

B. 3D Secure Payment

Your order may be subject to a 3D Secure verification. 3D Secure is a system of payment by authentication to ensure optimal security during your online purchases. During payment, your bank verifies the identity of the cardholder before validating the transaction.

How does a 3D Secure verification work? After validating your bank details, you are transferred to your bank's website. In the 3D Secure window that appears, the authentication process to follow is specific to each bank. You may be asked to:

  • To enter your date of birth
  • To enter a code received by SMS
  • To validate via the application of your bank
  • Or answer a personal question.

This exchange of information between you and your bank is secure. It guarantees the identity of the card user. For any question about the 3D Secure code (obtaining, loss, modification...), contact your bank directly. ATTENTION: After 3 failed authentication attempts, your transaction is canceled. Your card will be blocked. Please contact your bank. For any questions, you can also contact our customer service at 01 71 32 26 16.

C. Verification of Payment

In order to protect against certain abusive fraud practices, Bi;jus moderates the orders placed on the website. In order for this to be carried out effectively, our client service team may contact you to collect certain information to validate your order. They may ask for proof of address in your name or in the name of the person to whom the order will be delivered.

Article 8: Secure Payment - Protection of Bank Transfers

Bi;jus entrusts the security of transactions to the service provider Stripe. The payment is secured using the online payment system of our partner Stripe. The bank details only appear in our systems in encrypted form, meaning that they are coded in such a way that they cannot be understood and are therefore never held by Bi;jus.

Article 9: Data Protection

The personal data communicated by the Client on the website [www.bijus.co](https://www.bijus.co/) are subjected to computer processing. It is processed to treat and deliver the orders and to suggest to the Client products adapted to his/her specific needs. The recipient of the data will only be Bi;jus.

The Client may subscribe to the Bi;jus newsletter and, therefore, choose to be regularly informed about the offers. The Client can unsubscribe at any time.

Article 10: Return & Exchange

The Client shall have a period of 14 days to withdraw from his/her order, without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire physical possession of the products.

Pursuant to article L.

121-28 of the French Consumer Code and article 16(e) of Directive 2011/83/EU of 25 October 2011, the Client cannot withdraw from contracts as regards the supply of sealed goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery (e.g., care products, makeup products…). Any product returned to Bi;jus in violation of article L.121-28 of the French Consumer Code and article 16(e) of Directive 2011/83/EU of 25 October 2011 will be sent back to the Client at Bi;jus's expense without the Customer being entitled to any compensation.

To exercise the right of withdrawal, the Client must inform Bi;jus (10 Rue Casimir Delavigne, 75006 Paris, FRANCE – info@bijus.co) of his/her decision to withdraw from the contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form as set out hereafter:

The Client may use the following withdrawal form:

(Please complete and return this form only if you wish to withdraw from the contract.)

To Bi;jus, 10 Rue Casimir Delavigne, 75006 Paris, FRANCE – info@bijus.co:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s (only if this form is notified on paper):
Date:
(*) Delete as appropriate.

In case of withdrawal from the Customer, Bi;jus will reimburse the Customer for the amount of his/her order, including delivery costs (with the exception of additional costs arising from the fact that he has chosen, where applicable, a more expensive delivery method than the standard delivery method offered by Bi;jus) no later than fourteen days from the day Bi;jus is informed of its decision to withdraw.

Bi;jus may defer reimbursement until receipt of the returned products or until the Customer has provided proof of shipment of the products, with the chosen date being that of the first of these situations.

When the order was accompanied by a gift offered to the Customer under conditions - for example, a gift offered only if a minimum order amount was reached - and the Customer no longer fulfills the conditions necessary to obtain the gift due to the exercise of the right of withdrawal by the Customer, the gift must be returned to Bi;jus with the returned products, and Bi;jus may defer reimbursement until receipt of the gift or until the Customer has provided proof of shipment of the gift, with the chosen date being that of the first of these situations.

Bi;jus will refund using the same way of payment as the one used for the initial transaction unless the Customer expressly agrees on a different means, provided this refund does not incur costs for the Customer.

The Customer must return or return the goods to Bi;jus at the latest fourteen days after the Customer has communicated his/her decision to withdraw. This deadline is deemed to have been met if the Customer returns the goods before the expiration of the fourteen-day period.

The Client will have to bear the direct cost of returning the products.

Bi;jus advises the Customer to choose a shipping method with a tracking number. Without a tracking number, Bi;jus will not accept any claim.

The Client is only liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the products.

Article 11: Gift Cards

The vouchers sent by Bi;jus in exchange for a return or purchased by the Customer on the Eshop can be used for 1 year on all the products offered on the site [www.bijus.co](https://www.bijus.co/). Eshop vouchers are not valid in stores. Vouchers cannot be combined with each other or with promotional codes and cannot give rise to a cash refund. Any voucher will be exchanged or refunded, even partially for any reason whatsoever (including theft, loss, deterioration, or expiration).

Article 12: Promotional Codes

Promotion codes only apply to non-discounted base prices. Promotional codes cannot be combined with each other or with vouchers. Promotional codes can be used once per Customer account unless otherwise instructed by Bi;jus. These codes are not refundable during an exchange.

Article 13: Intellectual Property

All the elements present on the site [www.bijus.co](https://www.bijus.co/), whether visual, textual, or sound, are the exclusive property of Bi;jus, or of the holder of the intellectual property rights concerned, and are therefore protected by the code of intellectual property and copyright. As such, any reproduction of the Bi;jus brand or of the site [www.bijus.co](https://www.bijus.co/), partially or completely, is strictly prohibited.

Article 14: Limitation of Liability

Bi;jus cannot be held responsible with regard to third parties, in the event of indirect damage, special damage, or incidents resulting from negligence, failure, or clumsiness of the Customer, or resulting from improper use by the Customer of one of the products offered for sale on the site [www.bijus.co](https://www.bijus.co/). Concerning access to the site, consultation of the latter, the ordering process, payment, delivery, and service, the company Bi;jus has only an obligation of means. Bi;jus's responsibility cannot be held liable for any inconvenience or damage inherent to the Internet network, in particular any disruption of the connection or any intrusion of a computer virus. In addition, Bi;jus is exempt from any liability for any fact qualified as force majeure within the meaning of the jurisprudence of the Court of Cassation. Finally, Bi;jus's responsibility is limited to the amount of the Customer's order.

Article 15: Legal Guarantee

Products sold on the website [www.bijus.co](https://www.bijus.co/) are subject to the legal guarantee relating to compliance and to the guarantee against latent defects as per articles 1641 and the subsequent articles of the civil Code.

15.1 Legal Guarantee of Compliance

Article L. 217-4 of the French Consumer Code: The seller delivers a product that complies with the description given in the contract and is liable to the consumer for any lack of conformity in the goods at the time when they are delivered. The seller is also responsible for a lack of conformity that results from packaging, and from set-up or installation instructions when such conformity was covered by the contract or was performed under its responsibility.

Article L. 217-5 of the French Consumer Code: The good is compliant with the contract: 1° if it is appropriate for the use normally expected for such an article and, where applicable: - if it matches the description given by the seller and possesses the qualities shown to the purchaser in the form of a sample or model; - if it has the qualities that a purchaser might legitimately expect in view of public statements made by the seller,

the producer, or his/her representative in advertising or labeling; 2° Or if it has the features defined by mutual agreement between the parties or if it is suitable for any special requirement of the buyer which was made known to the seller and which the latter agreed to.

Article L. 217-12 of the French Consumer Code: Any legal action prompted by a lack of conformity is governed by a term of prescription of two years as of delivery of the goods.

15.2 Warranty on Defective Items

Article 1641 of the French Civil Code: The seller is bound to a warranty on account of the latent defects of the thing sold which render it unfit for the use for which it was intended, or which so impair that use that the buyer would not have acquired it, or would only have given a lesser price for it, had he known of them.

Article 1648 of the French Civil Code: The action resulting from latent defects must be brought to the attention of the seller by the purchaser within two years after the discovery of the defect.

When the Client brings an action based on the legal guarantee of compliance for goods, he/she:

  • Has to bring the action within two years of delivery of the goods;
  • May choose between the repair or the replacement of the goods, subject to the cost conditions provided by article L.217-9 of the French Consumer Code;
  • Does not have to prove the existence of the lack of conformity of the goods if the defect appears within 2 years of the delivery of the goods.

The legal guarantee of compliance for goods applies irrespective of the commercial guarantee that the seller may have granted.

The Client can bring an action based on the warranty against latent defects of the thing sold as provided by article 1641 of the French Civil Code and may choose in that case between (1) returning the thing and having the price returned to him or (2) keeping the thing and having a part of the price returned to him pursuant to article 1644 of the French Civil Code.

Article 16: Litigation - Complaint - Information

If you have a question, a complaint, or need information relating to the online sales conditions set up by Bi;jus, please contact Customer Service by email at the following address: info@bijus.co.

Article 17: Applicable Law

The Customer accepts and fully acknowledges that French law governs these General Conditions of Sale, as well as any dispute or litigation that may arise between the Customer and the company Bi;jus. In addition, the Internet user (or the Customer) accepts that in the event of a dispute, following a visit or a purchase on [www.bijus.co](https://www.bijus.co/), it is the French courts which are recognized as having jurisdiction.

DECLARATION RELATING TO DATA PROTECTION

1. COLLECTION AND GENERAL USE OF DETAILS

a. Order:
When you order, we have to record your data to best process your order and to ship the products purchased. This information is also kept for security purposes, in order to comply with legal and regulatory obligations, as well as to allow us to improve and personalize our offers. Thanks to your email address, we can send you an order confirmation and communicate with you if necessary. Your email address is also used to identify you when logging into your user account. The personal data collected on [www.bijus.co](https://www.bijus.co/) are exclusively reserved for the company Bi;jus.

b. Connection to your customer account:
When you place an order on our site, we will ask you to access your ‘Customer Account’ which is protected by a password. This allows you to have access to information relating to your orders and to amend personal information if necessary. It is important not to pass on your login details for your ‘Customer account’ to a third party, as the account is strictly personal.

c. Publicity:
We will use your details to send you information regarding our products and to recommend products which we think will interest you. We will only send you such publicity by email within the limits of the law.

d. Subscription to the newsletter:
If you decide to subscribe to our newsletter, you will receive information on offers. You can cancel your subscription at any time. The details collected for your subscription to the newsletter allow us to personalize the offers that we send you.

e. Consultation of websites:
For security reasons, when you visit our site, the following details may be collected and saved temporarily: domain name or address of your IP, HTTP response code, the number of bytes transferred, the website address from which the user arrived on the site. These details are collected anonymously (we collect the details but do not match them to a user) and also allow us to create better offers for our users.

2. SAVING DATA USING COOKIES

A cookie is a small file saved onto the computer. It contains information on the navigation which is carried out on our site. It allows us to facilitate the subsequent use of the site by the same person and to retain preferences chosen by the site user. It is possible for you to limit the use of cookies on your computer; this will, however, limit the use of certain services offered on the site. You also have the possibility of manually deleting cookies.

Google Analytics
We use Google Analytics, a service of Google Inc. (“Google”) to understand how users interact with our site. Google Analytics uses cookies. The information obtained with the help of cookies on your usage habits of the [www.bijus.co](https://www.bijus.co/) site (including your IP address) is transferred to a Google server where it is saved. The terms of use of Google Analytics, to which Bi;jus adhered, prohibit the transmission to Google Analytics of personal information that identifies an individual, including (without limitation) names, email addresses, or banking information. Google uses the information collected to learn about your usage habits of our website and other services related to the use of our website. You can limit the use of cookies by configuring your browser, which nevertheless limits the use of certain services that we offer on our site. Cookies can also be deleted manually. If you do not want your browser to use Google Analytics, you can install the Google Analytics Opt-out Browser Add-on: [https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout). By using our website, you agree to your details being used by Google for the reasons described above.

3. SECURE TRANSFER OF DETAILS

Our site is covered by a security system. We have adopted the process of SSL encrypting (Secure Socket Layer) which assures the protection against loss, damage, access, modification, or circulation of your details by non-authorized third parties.

4. YOUR RIGHTS

Rights of Access and Rectification:
In accordance with the "Informatique et Libertés" law n ° 78-17 of 6 January 1978 as amended, you have the right to access, modify, rectify, and delete data concerning you. For any request relating to the processing of your personal data or to exercise your rights, we invite you to write to us, indicating your contact details, at: 10 Rue Casimir Delavigne, 75006 Paris, FRANCE – info@bijus.co.

Right of Objection and Cancellation:
You can cancel, at any time, the use of your personal data for advertising or study purposes.

This involves an email to the address info@bijus.co.

5. INFORMATION CONCERNING CHILDREN

Our site is not aimed at minors under 18 years of age. However, if information on a minor under 18 years of age is saved on our site, you have the right to delete this information by contacting us at info@bijus.co.